To fulfill an order go to
ORDERS ORDERS and click over the UNFULFILLED tab and find the order you want to fulfill. Now click over
Order Number on the
#Order column of the order lists table. On the next screen, you’ll be able to mark the order as Paid or Unpaid.
Merchant Dashboard Orders Orders
If you already shipped the order to delivery, click FULFILL ORDER button to update the status. On the next screen, you can select the shipping carrier and update the order tracking number so that the customer can track the order shipment. You can also send a notification to the customer about the update.
You can see any disputes opened by customers in the merchant dashboard.
Merchant Dashboard Support Desk Dispute
By clicking “Response” you can change the status of the dispute.
Customers also can check the running dispute status from their dashboard