Getting Started  System Requirements Installation Import Demo Data Upgrade Guide  Changelog Upgrading Minor Releases Upgrading To 1.1.0 From 1.0.* Upgrading To 1.2.0 From 1.1.* Upgrading To 1.3.0 From 1.2.* Upgrading To 2.0.0 From 1.* Configurations  Email Configuration System Settings Filesystems Google Recaptcha v2 Newsletter Configuration Google Analytics Social Media Login Stripe Connect API Full-text Search with Algolia Boost Performance Mobile Apps  Setup Environment Appearance Social Login Publish Your App Appearance  Themes Primary Theme Sliders Banners Theme Options Multilingual Support  Manage Languages Translate to a New Language Launch The Platform  Business Area Subscription Plans Units and Formats Payment Methods Support and Social Media Go Live User Management  User Roles Create Users Manage Catalog  Categories Product Attributes Products Products Bulk Import Manufacturers Manage Vendors  Vendor Approval Vendor Verification Subscription Control Manage Customers Support Desk  Messages Tickets Disputes Email Templates Secret Login Announcement Reports  Key Performance Visitors How To  Change Document Root in cPanel Remove ‘public’ from url using .htaccess Find MySQL Server Version Find The Web Server User Set Ownership Set Permissions Modify the .env file Maintenance Mode Manage Images Secret Login Into User’s Account How to know my GeoIP details Take a Database Backup Snapshot Reinstall The License/Script Find Current Version of zCart FAQ Get Help  Installation Issues Common Issues Paid Services  Premium Support Group Installation and Configurations Improvements and Customisations zCart Mobile App Services Graphics and Creative Services Home / Documentation / Admin Documentation / Support Desk Support Desk Customer Support The system has three different modules built-in for customer support Messages, Tickets and Disputes. Everyone has its own purpose to serve. Post Views: 461 Messages Tickets Disputes Email Templates Secret Login Doc navigation < Manage Customers Announcement > Was this helpful to you? Yes No Leave Comment Cancel replyYou must be logged in to post a comment.