Customer Support
The system has builtin modules to handle customer support. A complete inbox module where you can receive, send and draft messages. Disputes and Refunds module to handle the disputed orders.
- zCart Multi-Vendor eCommerce Marketplace
- Admin Documentation [131]
- Getting Started [4]
- Upgrade Guide [19]
- Changelog
- Upgrading Minor Releases
- Upgrading To 2.0.0 From 1.*
- Upgrading To 2.1.0 From 2.0.*
- Upgrading To 2.2.0 From 2.1.*
- Upgrading To 2.3.0 From 2.2.*
- Upgrading To 2.4.0 From 2.3.*
- Upgrading To 2.5.0 From 2.4.*
- Upgrading To 2.6.0 From 2.5.*
- Upgrading To 2.7.0 From 2.6.*
- Upgrading To 2.8.0 From 2.7.*
- Upgrading To 2.9 From 2.8.*
- Upgrading To 2.10.0 From 2.9.*
- Upgrading To 2.11.0 From 2.10.*
- Upgrading To 2.12.0 From 2.11.*
- Upgrade To 2.13.0 From 2.12.*
- Upgrade To 2.14.0 From 2.13.*
- Upgrade To 2.15.0 From 2.14.*
- Upgrade To 2.17.0 From 2.16.*
- Configurations [4]
- Optional Configurations [11]
- Multilingual Support [2]
- Launch The Platform [12]
- Manage Catalog [8]
- User Management [2]
- Appearance [4]
- Promotions
- Package Management [2]
- Marketplace Settings [3]
- Manage Vendors [3]
- Manage Customers [2]
- Support Desk [5]
- Announcement
- SEO [2]
- Reports [2]
- How To [16]
- Change Document Root in cPanel
- Remove ‘public’ from url using .htaccess
- Find MySQL Server Version
- Find The Web Server User
- Set Ownership
- Set Permissions
- Maintenance Mode
- Manage Images
- Secret Login Into User’s Account
- How to know my GeoIP details
- Take a Database Backup Snapshot
- Delete the installation
- Reinstall The License/Script
- Move from local to a live server
- Find Current Version of zCart
- Set Your Brand Instead of zCart
- FAQ
- Get Help [2]
- Paid Services [5]
- Clients Feedback
- Merchant Documentation [40]
- zCart Multi-Vendor Mobile Apps
- zCart Mobile Apps Documentation [62]
- Customer App [28]
- Delivery Boy App [20]
- Seller App [11]
- Categories
- Product Attributes
- Products
- Manufacturers
- Change Document Root in cPanel
- Remove ‘public’ from url using .htaccess
- Find MySQL Server Version
- Find The Web Server User
- Set Ownership
- Set Permissions
- Modify the .env file
- Maintenance Mode
- Find Current Version of zCart
- Secret Login Into User’s Account
- Changelog
- Upgrading Minor Releases
- Upgrading To 1.2.0 From 1.1.*
- Upgrading To 1.3.0 From 1.2.*
- Email Configuration
- System Settings
- Payment Methods
- Filesystems
- Google Recaptcha v2
- Newsletter Configuration
- Google Analytics
- Social Media Login
- Full-text Search with Algolia
- Facebook Messenger
- Boost Performance
- Getting Started [3]
- Upgrade Guide [4]
- Configurations [11]
- Appearance [4]
- Launch The Platform [3]
- User Management [2]
- Manage Catalog [4]
- Order Handling [2]
- Manage Customers
- Discount
- Support Desk [5]
- Announcement
- Multilingual Support
- Reports [2]
- How To [10]
- Get Help
- Key Performance
- Visitors
- Messages
- Disputes
- Refunds
- Email Templates
- Secret Login
- Order Fulfilment
- Create an Order
- System Requirements
- Installation
- Import Demo Data
- Themes
- Primary Theme Sliders
- Banners
- Theme Options
- User Roles
- Create Users
- Units and Formats
- Support and Social Media
- Go Live