Every purchase comes with 6 months of regular support that promises a response of your support ticket within a business day. We respond by maintaining a queue and a ticket will get our attention when it comes to the top. If your support has been expired, you can extend your regular support period from the below link. Only supported users will get help from our technical team.
Premium Support Group
We know that everyone will not be happy with the regular support delay. So we have created a Premium Support Group to provide support in the soonest possible time. It does not matter how many support tickets are on the queue, your ticket will be pushed to the top. The Premium support group membership charge $199 USD billing every six months.